I am based in my home office in Pisgah Forest, North Carolina.
 

I provide top-notch hardware and software support to business and residential
users of PCs and networks in Western North Carolina.
 

I have been supporting PCs and their users since 1982, and have been
supporting networks and their users since 1990.
 

I have earned multiple PC and network certifications.
 

I served as a Novell Support Connection Systems Operator (SysOp) for 7+
years, providing daily technical support to global users of PC networking
hardware and software on the Internet.